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Total Delivery Time = Processing Time + Shipping Time
Processing Time
The processing time is 7-25 days for Prom, Evening, Homecoming & Special Occasion Dresses, and 8-28 days for Wedding Dresses.
If your order contains multiple items, they will be shipped together. Therefore, the total processing/tailoring time will depend on the product with the longest processing/tailoring time.
Shipping Time & Cost
It takes about 5-8 working days for the package travel from our factories to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT, Fedex, etc) standard and the shipping method you have chosen.
We will send you an email once your order has been dispatched, containing details on how to track your order online.
We are not liable for any delays and/or failures in delivery if we cannot gain access to the delivery address or under any other circumstances beyond our reasonable control.
Custom made order. Navy blue color. Dress is perfect! Very well made! Did take a little longer than expected and was advised on email. But I did receive in time. Beautiful! Bodice is a full bodice with sheer back. Customer service could be a little better. Slow to respond and would it provide standard replies. Nothing specific.
Thank you I ordered this gown for my granddaughters Senior Prom, I sent you her measurements, we are so happy, the quality is excellent and fit her beautifully, we all love the way it draped over her silhouette, she received so many compliments and no one else had her look. A very happy grandmother.
Loved it! We ordered two different types of dresses from you guys and the colors were right on! They looked beautiful and felt very comfortable. We also used your sizing chart which was also spot on!
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